Privacy Policy

Information We Collect

At DynamicShimmer, we collect information necessary to provide you with secure and effective futures trading services. The data we gather helps us verify your identity, comply with Thai financial regulations, and improve your trading experience.

We also collect technical data when you interact with our platform. This includes your IP address, device information, browser type, and trading activity logs. This information helps us maintain platform security and analyze market trends that benefit all our users.

How We Use Your Information

Your personal data serves several important purposes in our commitment to providing excellent futures trading services while maintaining regulatory compliance in Thailand.

Data Sharing and Third Parties

We understand that trust is earned through transparency. DynamicShimmer shares your information only when necessary for business operations or regulatory compliance.

Our primary data sharing occurs with clearing houses and exchanges where your trades are executed. These institutions require basic identification and trading information to process transactions in compliance with Thai derivatives market regulations.

Government agencies may request information under specific circumstances. We comply with lawful requests from the Thai Securities and Exchange Commission, Anti-Money Laundering Office, and other relevant authorities as required by Thai law.

Your Privacy Rights

To exercise these rights, contact our privacy team through the information provided at the end of this policy. We may need to verify your identity before processing requests that involve accessing or modifying your personal data.

Data Security and Protection

Protecting your information is fundamental to our business. We employ multiple layers of security measures designed to safeguard your personal and financial data against unauthorized access, modification, or disclosure.

• 256-bit SSL encryption for all data transmission between your device and our servers
• Advanced firewall systems and intrusion detection monitoring our network 24/7
• Multi-factor authentication requirements for account access and sensitive transactions
• Regular security audits conducted by independent cybersecurity firms
• Segregated data storage with restricted access based on job responsibilities
• Automated backup systems with encrypted storage in geographically diverse locations

Our staff receives regular training on data protection practices and are bound by confidentiality agreements. We maintain incident response procedures and will notify you promptly if any security breach affects your personal information.

Data Retention and Deletion

We keep your personal information only as long as necessary to fulfill the purposes outlined in this policy and meet our legal obligations under Thai financial regulations.

When retention periods expire, we securely delete or anonymize your information using industry-standard data destruction methods. Some aggregated, non-personal data may be retained indefinitely for statistical analysis and platform improvement.

International Data Transfers

While DynamicShimmer operates primarily within Thailand, some of your data may be transferred to other countries for processing by our service providers or trading partners.

When we transfer data internationally, we ensure appropriate safeguards are in place. This includes using providers in countries with adequate data protection laws or implementing specific contractual protections that meet international privacy standards.

For futures trading, your transaction data may be shared with international exchanges and clearing houses where your trades are executed. These transfers are necessary for contract performance and occur under strict regulatory oversight.

Cookies and Tracking Technologies

Our website and trading platform use cookies and similar technologies to enhance your experience, maintain your login session, and analyze platform usage patterns.

Essential cookies are necessary for platform functionality and cannot be disabled. These include session cookies that keep you logged in and security cookies that protect against fraudulent activity.

You can control non-essential cookies through your browser settings or our cookie preference center. However, disabling certain cookies may limit some platform features.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through email or a prominent notice on our platform.

Minor updates, such as clarifications or contact information changes, will be posted directly to this page with an updated "last revised" date. We encourage you to review this policy regularly to stay informed about how we protect your information.

Your continued use of our services after policy changes indicates your acceptance of the updated terms. If you disagree with any changes, you may close your account after fulfilling any outstanding obligations.